initial contact
    appointment booking started
    service selected
    staff & time confirmed
    date & slot chosen
    booking completed!
    5-star review received!
    Xpedite Assistant
    Online
    hi
    Hi 👋 thanks for contacting [Practice Name]

    I can help you book an appointment, check medical aid, or assist with general info 😊

    What would you like to do?
    📅 Book appointment
    🏥 Medical aid enquiry
    💰 Check prices
    👓 Glasses & lenses
    ℹ️ FAQs (Hours, Location, Kids)
    👤 Speak to a team member
    book an appointment
    Great 😊 I'm opening our booking system for you now — select your service to continue:
    For any SA business on WhatsApp

    Stop Losing Customers
    on WhatsApp

    Xpedite automatically responds to enquiries, guides people to booking, and helps your business convert more customers on WhatsApp — without adding staff workload.

    Every delayed reply is a lost patient

    Patients expect fast responses. When your practice replies late — or not at all — bookings are lost, revenue slips away, and your team gets overwhelmed.

    Missed WhatsApp enquiries

    Delayed responses

    Patients never booking

    Reception overloaded

    Even 1 extra booking per week can cover the cost of automation.

    From enquiry to booking — automatically

    No missed leads. No delayed replies. No added admin.

    01

    Patient sends enquiry

    Via WhatsApp or Website

    02

    Instant reply sent automatically

    24/7 intelligent response

    03

    Patient guided toward booking

    Automated qualification

    04

    Your practice receives booking

    Ready to confirm

    Automation

    Handles routine patient conversations automatically, answering FAQs and gathering booking details instantly.

    Human handover

    Intelligently routes complex questions or specific medical concerns directly to your team.

    Automation where it matters.
    Human support when it counts.

    See what one extra patient can mean

    Just a few additional bookings each month can generate multiples of your monthly subscription cost.

    5 patients
    Monthly Revenue Gain
    R 7,500
    Net Value (After R1200 Sub)
    R 6,300

    Time & Revenue Impact

    Based on your current patient volume, here is your projected return on investment.

    You handle ~120 patients/month
    Time Saved
    ~8 hrs
    Cost Saved
    R 960

    Tasks Automated

    • Responding to enquiries
    • Guiding bookings
    • Handling FAQs

    Problems Solved

    • Missed enquiries
    • Delayed responses

    Trusted by Independent Practices

    See how Xpedite Patients is transforming optometry clinics.

    "Xpedite Patients completely transformed how we handle enquiries. We used to miss so many WhatsApp messages during busy hours. Now, patients book themselves while we focus on the clinic."

    "The ROI is unbelievable. We saw a 30% increase in completed bookings in the first month just because the AI responds instantly. The human handover is seamless."

    "Our reception desk is no longer chaotic. The automated booking requests and reminders have saved us hours every single day. I can't imagine running the practice without it now."

    "The AI ads integration in the Scale package blew me away. We're getting high-intent leads straight to WhatsApp, and the bot qualifies them before my team even lifts a finger."

    For any SA business on WhatsApp

    Stop Losing Customers
    on WhatsApp

    Xpedite automatically responds to enquiries, guides people to booking, and helps your business convert more customers on WhatsApp — without adding staff workload.

    initial contact
    appointment booking started
    service selected
    staff & time confirmed
    date & slot chosen
    booking completed!
    5-star review received!
    Xpedite Assistant
    Online
    hi
    Hi 👋 thanks for contacting [Practice Name]

    What would you like to do?
    📅 Book appointment
    🏥 Medical aid enquiry
    💰 Check prices
    👓 Glasses & lenses
    👤 Speak to a team member
    book an appointment
    Great 😊 Opening booking system for you now...

    Every delayed reply is a lost patient

    Patients expect fast responses. When your practice replies late — or not at all — bookings are lost, revenue slips away, and your team gets overwhelmed.

    Missed WhatsApp enquiries

    Delayed responses

    Patients never booking

    Reception overloaded

    Even 1 extra booking per week can cover the cost of automation.

    From enquiry to booking — automatically

    No missed leads. No delayed replies. No added admin.

    01

    Patient sends enquiry

    Via WhatsApp or Website

    02

    Instant reply sent automatically

    24/7 intelligent response

    03

    Patient guided toward booking

    Automated qualification

    04

    Your practice receives booking

    Ready to confirm

    Automation

    Handles routine patient conversations automatically, answering FAQs and gathering booking details instantly.

    Human handover

    Intelligently routes complex questions or specific medical concerns directly to your team.

    Automation where it matters.
    Human support when it counts.

    See what one extra patient can mean

    Just a few additional bookings each month can generate multiples of your monthly subscription cost.

    5 patients
    Monthly Revenue Gain
    R 7,500
    Net Value (After R1200 Sub)
    R 6,300

    Time & Revenue Impact

    Based on your current patient volume, here is your projected return on investment.

    You handle ~120 patients/month
    Time Saved
    ~8 hrs
    Cost Saved
    R 960

    Tasks Automated

    • Responding to enquiries
    • Guiding bookings
    • Handling FAQs

    Problems Solved

    • Missed enquiries
    • Delayed responses

    Trusted by Independent Practices

    See how Xpedite Patients is transforming optometry clinics.

    "Xpedite Patients completely transformed how we handle enquiries. We used to miss so many WhatsApp messages during busy hours. Now, patients book themselves while we focus on the clinic."

    "The ROI is unbelievable. We saw a 30% increase in completed bookings in the first month just because the AI responds instantly. The human handover is seamless."

    "Our reception desk is no longer chaotic. The automated booking requests and reminders have saved us hours every single day. I can't imagine running the practice without it now."

    "The AI ads integration in the Scale package blew me away. We're getting high-intent leads straight to WhatsApp, and the bot qualifies them before my team even lifts a finger."

    Growth Tier Feature

    Patient Process Automation

    experience it for yourself

    Coordinate the reception, optometrist on duty, and the patient in a seamless and structured flow. This ensures excellent healthcare and automates processes so your reception area is not under pressure.

    Drag and drop patients between stages to instantly trigger the right automations for that step in their journey.
    Swipe to explore
    Booking request1
    Michael Scott
    R 1200
    Booked1
    Pam Beesly
    R 800
    Drivers test1
    Jim Halpert
    R 450
    Arrived pre-consult1
    Dwight Schrute
    R 1500
    Needs specs1
    Angela Martin
    R 2100
    Needs lenses1
    Kevin Malone
    R 900
    Needs both1
    Oscar Martinez
    R 3200
    Spectacles and lenses1
    Stanley Hudson
    R 2100
    Specs ready1
    Phyllis Vance
    R 2100
    Lenses ready1
    Toby Flenderson
    R 900

    Put more patients into your system with AI managed paid ads.

    i know everything about paid ads , let me put more patients into your practice!:
    AI Agent
    AI Scale Engine
    Optimizing Campaigns...

    Turn every enquiry into opportunity

    Your patients are already reaching out. The question is: will your practice respond fast enough to convert them?

    Simple, transparent pricing

    Choose the plan that fits your practice.

    Starter

    R1200/mo
    • Instant WhatsApp replies
    • Guided booking automation
    • Booking request capture
    • Smart follow-ups
    • Human handover routing
    • Full setup included
    MOST POPULAR

    Growth

    R3000/mo
    • Everything in Starter
    • Automated review requests
    • Reputation management
    • Patient process automation
    The Retention SecretHelps coordinate the reception, optometrist on duty, and the patient in a seamless and structured flow, ensuring excellent healthcare. Automates processes ensuring your reception area is not under pressure and is able to focus on more important tasks.

    Scale

    R5000/mo
    • Everything in Growth
    • AI Ads lead generation
    • Automated patient acquisition
    • Continuous enquiry growth
    AI-Powered ScalingAI generates the content as well as targeting and optimizing your ads, resulting in up to 90% cheaper cost per result.

    Compare Problems Solved

    A detailed breakdown of how each tier solves specific practice challenges.

    Starter
    GrowthMost Popular
    Scale

    Communication & Lead Capture

    Stop losing patients to slow WhatsApp replies
    Prevent enquiries from going cold
    Eliminate missed booking opportunities
    Reduce basic FAQ workload on reception
    Ensure no enquiry is missed after hours

    Operations & Attendance

    Reduce no-shows and last-minute cancellations
    Eliminate manual booking confirmations
    Prevent dropped patients in the follow-up process
    Coordinate staff tasks without manual reminders
    Recover missed appointments automatically

    Reputation & Loyalty

    Stop begging for reviews manually
    Re-engage old patients without calling them
    Ensure a consistent patient experience every time

    Scaling & New Patient Acquisition

    Stop relying purely on unpredictable word-of-mouth
    Eliminate the guesswork and wasted money on ads
    Fill empty calendar slots predictably

    Frequently Asked Questions

    Everything you need to know about our packages.

    Starter

    Fix the patient acquisition leaks before trying to scale growth.

    Growth

    Once acquisition leaks are plugged, Growth optimises the patient and staff journey.

    Scale

    Only scale patient volume once the system underneath is efficient and stable.

    The Cost of Doing Nothing

    See how Xpedite transforms your daily operations.

    The Problem
    Without Xpedite
    With Xpedite
    Feature Comparison
    Slow WhatsApp replies
    Patients book with competitors
    Instant intelligent responses 24/7
    Lost booking opportunities
    Enquiries go cold
    Guided conversation flow to booking
    Overloaded reception
    Staff burnout, poor patient experience
    Automated routine queries and FAQs
    No-shows & drop-offs
    Lost revenue, wasted clinical time
    Automated reminders & missed appointment recovery
    Inconsistent patient flow
    Stressful quiet periods
    AI-driven predictable patient acquisition
    Lack of online reviews
    Stagnant online reputation
    Automated review requests post-visit
    Manual data entry
    Errors and wasted staff time
    Structured booking data captured automatically

    How Much Is Your Practice Quietly Losing?

    Answer a few quick operational questions and receive a personalised patient flow assessment.

    Ready to Transform Your Practice?

    Take a moment to reflect on what you truly want for your practice and your life.