Built for Optometry Practices

    Keep Your Testing Chairs Full. Grow Frame Sales. Run on AI.

    Xpedite Optom is the complete AI system built specifically for optometry practices — automated annual recall, 24/7 WhatsApp booking, no-show reduction, and reputation management. Works alongside your existing PMS (HIS, Optinet, MedEDI). From R3,000/pm.

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    40%
    Average no-show rate for optometry appointments without reminders
    R2,800
    Estimated revenue lost per missed eye test slot
    12 months
    How long most patients wait before their next visit if not recalled

    The Challenges Every Optometry Practice Faces

    Annual recall not happening

    Most patients mean to come back yearly but forget. No recall system = lost revenue and patient drift.

    After-hours enquiries missed

    Patients Google you at 9pm and message on WhatsApp. If you don't respond, they book with someone who does.

    No-shows eating into revenue

    A missed eye test is R2,800+ in lost chair revenue. Manual reminders aren't cutting through.

    Frame sales not followed up

    Patients who don't collect their frames or need adjustments often disappear. No automated follow-up system.

    Everything in Xpedite Optom

    Annual Recall System

    Automatically recall every patient at the 12-month mark

    • Sends personalised WhatsApp recall messages with booking links
    • Tracks recall response rates and converts to confirmed bookings
    • Runs completely on autopilot — no manual follow-up required

    WhatsApp AI Receptionist

    24/7 patient booking and enquiries on WhatsApp

    • Answers enquiries about eye tests, frames, contact lenses any time
    • Books appointments directly into your calendar
    • Handles FAQs: pricing, medical aid, directions, hours

    No-Show Reminder System

    Reduce no-shows by up to 40% with automated reminders

    • Multi-step WhatsApp reminders at 48hrs, 24hrs, and 2hrs before
    • Automatic re-booking prompt if patient cancels or misses
    • Tracks and reports no-show rates so you can see the improvement

    Frame Sales Follow-Up

    Never lose a frame sale to follow-up failure again

    • Automated WhatsApp follow-up when frames are ready for collection
    • Sends adjustment reminders and satisfaction check-ins post-collection
    • Re-engagement for patients who enquired but didn't purchase

    AI Reputation Manager

    More 5-star reviews from happy optometry patients

    • Sends review requests via WhatsApp after each appointment
    • AI writes personalised responses to every Google review
    • Monitors and alerts on any negative reviews immediately

    Online Booking

    Let patients book eye tests and consultations online, 24/7

    • Branded booking page with service types (eye test, contact lens, frame consult)
    • Syncs with your existing diary automatically
    • Sends confirmation and reminder sequences automatically
    Introducing

    Xpedite Optom

    Xpedite Optom is the all-in-one AI practice growth system built specifically for South African optometrists. It combines annual recall, 24/7 WhatsApp AI, appointment booking, no-show management, frame follow-up, and reputation management into one integrated system — designed to work alongside HIS, Optinet, MedEDI and any other practice management software.

    R3,000/pm per practitioner — everything included
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    • Full annual recall system with WhatsApp automation
    • 24/7 WhatsApp AI receptionist
    • Online appointment booking with diary sync
    • No-show reminder sequences
    • Frame collection and follow-up automations
    • AI Reputation Manager (review requests + responses)
    • Monthly performance reporting

    Built for Every Type of Optometry Practice

    Independent Optometrists

    Run a solo or small practice without a dedicated admin team? Xpedite Optom does the recall, booking, and follow-up so you can focus on patients.

    Group Practices

    Multiple optometrists, multiple testing lanes. Manage patient communication and recall across your full practice from one dashboard.

    Franchise & Retail Optometry

    Spec-Savers, Vision Works, independent franchise owners. Consistent patient communication and recall across all locations.

    Xpedite Optom Pricing

    Per practitioner per month. No setup fees. Cancel any time.

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    Xpedite Optom

    R3,000/pm

    The complete system: recall + WhatsApp AI + booking + no-shows + frames + reputation. Per practitioner.

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    Core Add-On

    R3,000/pm

    Add all 21 Core tools (invoicing, social, pipelines, CRM, forms, surveys) on top of your optometry system.

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    Full Practice AI

    Custom

    Add AI marketing agents (SEO + Paid Ads) for maximum new patient growth.

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    Ready to Fill Your Testing Chairs?

    Book a free consultation and we will map out your optometry practice's recall and booking system in 30 minutes.

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