Xtreme Media Terms and Conditions

Welcome to Xtreme Media!

These Terms and Conditions ("Terms") govern your use of the Xtreme Media software solutions and services ("Services"). By using our Services, you agree to be bound by these Terms.

1. Services Offered

Xtreme Media provides an all in one marketing and business management solution, digital signage , and learning / employee training platforms ("Software").

We offer various service packages tailored to your specific needs. These packages may include access to the Software, onboarding and training, content creation, and ongoing support.

2. Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You will not use the Services for any purpose that is:

Illegal or unauthorized. Violates any applicable laws or regulations. Infringes on the intellectual property rights of others. Harmful, threatening, abusive, or harassing to others. Promotes or facilitates illegal activities.

3. Client Responsibilities

You are responsible for all content you create and upload to the Software. You are responsible for ensuring that your content complies with all applicable laws and regulations. You are responsible for maintaining the security of your account credentials. You agree to indemnify and hold Xtreme Media harmless from any claims, losses, or damages arising from your use of the Services.

4. Warranties and Disclaimers

The Services are provided "as is" and without warranties of any kind, express or implied. Xtreme Media

disclaims all warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and

non-infringement. Xtreme Media does not warrant that the Services will be uninterrupted, error-free, or secure.

5. Payment Terms

You agree to pay the fees for the Services as set forth in your chosen service package. Payment is due in advance on the 25th day of the month prior to service, unless otherwise agreed in writing. We may change our fees at any time by posting the new fees on our website. Notice of such price adjustments will be communicated to you. We may terminate your access to the Services if your payment is overdue.

6. Term and Termination

These Terms will remain in effect for as long as you use the Services. We may terminate these Terms at any time, with or without cause. You may terminate these Terms by stopping your use of the Services.

7. Intellectual Property

Xtreme Media owns all intellectual property rights associated with the Services. You are granted a non-exclusive, non-transferable license to use the Services in accordance with these Terms.

8. Dispute Resolution

Any dispute arising out of or relating to these Terms will be governed by the laws of South Africa and will be resolved by the courts of South Africa.

9. Governing Law

These Terms will be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law principles.

10. Entire Agreement

These Terms constitute the entire agreement between you and Xtreme Media regarding the use of the Services.

11. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall

remain in full force and effect.

12. Waiver

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision.

13. Contact Information

If you have any questions about these Terms, please contact us at [email protected] .

14. Paid Advertising Disclaimer

Scope of Paid Ads Services:


Xtreme Media offers paid advertising services across multiple platforms, including but not limited to Google Ads, Facebook Ads, Instagram, and LinkedIn Ads. Our services may include campaign creation, ad set optimization, and reporting.

No Guarantee of Results:

While we strive to create campaigns with optimal configurations, Xtreme Media does not guarantee specific results, such as sales, leads, or particular conversion rates.The performance of paid ads is subject to factors beyond our control, including platform algorithm changes, competitive landscape, customer behavior, and budget limitations.

Budget Allocation and Reporting:

Clients are responsible for setting and managing their advertising budgets.We will provide reports as agreed upon in the contract, but it is the client’s responsibility to review and track ad performance.

Liability for Ad Performance:

Xtreme Media will not be held responsible for any adverse outcomes such as low return on ad spend (ROAS), high cost-per-click (CPC), or other inefficiencies.Xtreme Media is not liable for any losses incurred due to changes in platform rules, algorithm updates, or bans/suspensions of ad accounts.

15. SEO Services Disclaimer

Scope of SEO Services:


Xtreme Media offers search engine optimization (SEO) services that may include on-page optimization, off-page optimization, technical SEO, and keyword research.

No Guarantee of Rankings or Results:

SEO is a long-term investment, and Xtreme Media does not guarantee specific rankings on search engines such as Google or Bing.SEO outcomes are influenced by a wide range of factors including algorithm updates, competition, and the nature of the client’s business.

Client's Responsibilities:

Clients must provide necessary access to their website, content, and other resources for SEO optimization.The client is responsible for maintaining the health and stability of their website, ensuring it is free of harmful practices such as spamming or link manipulation.

Limitation of Liability:

Xtreme Media is not liable for any penalties or ranking drops that occur due to search engine algorithm changes or unforeseen technical issues.We will not be responsible for the lack of immediate results, as SEO may take time to show measurable effects.

16. General Marketing Disclaimer

No Guarantee of Marketing Results:

Marketing efforts, including social media marketing, email marketing, and content marketing, are subject to customer behavior, market conditions, and platform algorithms. Xtreme Media makes no guarantees regarding the effectiveness or profitability of these services.We will not be liable for the failure of campaigns to meet client expectations, generate leads, or convert prospects.

Client Collaboration:

Clients must provide necessary information, graphics, and approvals in a timely manner. Any delays or inaccuracies in the provided information may negatively impact campaign performance, and Xtreme Media will not be held responsible for such outcomes.

17. Digital Signage Solutions (PatientBuddy)

Scope of Service:

Xtreme Media provides digital signage services through PatientBuddy, a customizable platform for engaging and educating patients in waiting rooms and clinics.

Installation and Setup Disclaimer:

Xtreme Media will facilitate the setup of digital signage systems, including initial content loading and hardware installation. However, we are not responsible for any accidents, injuries, or property damage that occur during or after installation.Clients are responsible for the proper use and maintenance of equipment. In the event of malfunction or damage to hardware, Xtreme Media is not liable for any associated losses or operational downtime.

Content Management:

It is the client’s responsibility to manage and update the content displayed on the digital signage. Xtreme Media can offer content management as an additional service at an agreed-upon rate.

18. Limitation of Liability

To the maximum extent permitted by law, Xtreme Media will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or use. Our liability in all cases shall not exceed the total amount paid by the client for the services in question.

19. Intellectual Property

All intellectual property related to the services and products provided by Xtreme Media, including but not limited to designs, logos, software, and content, remains the sole property of Xtreme Media. Clients are granted a non-exclusive, non-transferable license to use these materials for the duration of the contract.

20. Termination of Service

Xtreme Media reserves the right to terminate services at any time if:

The client breaches these Terms and Conditions.The client engages in unlawful or harmful activities.Payments are not made on time as per the agreed terms.

21. Force Majeure

Xtreme Media will not be held liable for delays or failure in performance caused by circumstances beyond our control, including but not limited to acts of God, government restrictions, wars, pandemics, or natural disasters.

22. Amendments

Xtreme Media reserves the right to update or amend these Terms and Conditions at any time. Clients will be notified of significant changes, and the most current version will always be available on our website.


Contact Us

If you have any questions regarding these Terms and Conditions or any service provided by Xtreme Media, please contact us at:

Email:[email protected]

Phone:084-786-1663